Great customer service. A lot of new merchandise and electronics. I wish they would be a little more quick pace with checking on customers. I need a television stand but they waited to long to help me so I purchase from somewhere else for a cheaper price. Overall, great experience.
Best experience yet at this Best Buy. No sales pressure (of course). The associate loved my choice for 4k set (value/gaming/price). Great store. Selection and price
Went in looking to replace my Bose headphones with a new pair. I was never greeted by loss prevention in the yellow shirts. I walked back to the headphone section in plain view of no less than 5 retail associates. No one asked me if I needed help. I would have needed someone to unlock the case to get the product. I stood there walking around to try and make a decision on which one I wanted. I decided to leave and as I approached the door that's when everyone decided to bid me goodbye as if they were glad to see me leave. I decided to drive out to Short Pump Town Center where I gave the Apple store my $157.
I like most Best Buy’s but the gm here is very unprofessional. The service here sucks every time I come here employees sit around and talk and if you ask for assistance they feel bothered. No wonder amazon is putting these companies under.
We had shopped around for the TV we wanted. Being 70 years old, we knew we needed to have delivery and setup provided even if we had to pay for it. At this store, we found what we wanted, received outstanding service from both the staff in the store and from those who delivered and setup our TV. The best part -- even with the delivery and setup provided, this store beat out the price of the Walmart across the street who does NOT have this service available. All around very pleasant experience.
Best Buy is a US Electronics Store based in Mechanicsville, Virginia. Best Buy is located at 7297 Battle Hill Dr, Mechanicsville, VA 23111, USA.
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